Dear Readers, Let me share with you all a interesting incident when took place on 2nd November 2011.....Mc Donald turns 15 that day....Three Cheers I really enjoy their coke Float and Chicken Nuggets.... Saw their full Page Add in Times of India Offering a Free Coke to the Customers on the Occasion Birthday.... Great Idea!!! Great Spirit!!!....Customers went to claim their share happily at Kashmiri Gate New Delhi Mc D's at Metro Station but were utterly disappointing as the staff was totally blank about the Offer....imagine they didn't even had any idea ,no UPDATE.... so what was the management doing... why there was no prior briefing given to the employees and why Customer Service Executive were clueless about the Add and didn't want to believe even the Newspaper Page was shown by the Customer.
Later the Customer had to speak with senior management... stood for his right to offer... then was offered a apology... and lastly a coke.... want to Hear a Strange thing.." The Customer was asked to Buy a Coke if he was Thirsty enough , because it was just for a Petty sum of 25 Rs"..
This Attitude of the Customer Service Reflects the mis management of Mc'Donald's ... it really takes efforts to maintain the image if you are a brand name.....so guys funda of the Day- Manager "Always see that Updated Knowledge reaches the Grass Root Level" Schedule it properly.... Don't let your Company's image down under any circumstances
Later the Customer had to speak with senior management... stood for his right to offer... then was offered a apology... and lastly a coke.... want to Hear a Strange thing.." The Customer was asked to Buy a Coke if he was Thirsty enough , because it was just for a Petty sum of 25 Rs"..
This Attitude of the Customer Service Reflects the mis management of Mc'Donald's ... it really takes efforts to maintain the image if you are a brand name.....so guys funda of the Day- Manager "Always see that Updated Knowledge reaches the Grass Root Level" Schedule it properly.... Don't let your Company's image down under any circumstances
How I became a happy woman again
ReplyDeleteWith tears of joy and happiness I am giving out my testimony to all viewers online, my problem with Stomach Cancer stage IB and HIV has caused me many pains and sadness especially in my family.
I was so afraid of loosing my life, I suffered the embarrassment of visiting
therapy hundreds of times, unfortunately they did not find a definitive solution to my problem, I cried all day and night, do I have to live my life this way? I searched all true the internet for care, I was scammed by internet fraudsters times without numbers… until a friend of mine who stays in the UK introduced me to a friend of hers who was cured of the same disease, and she introduced me to Dr Itua who cured her from Breast Cancer by this email/WhatsApp +2348149277967, drituaherbalcenter@gmail.com I contacted him and he promised that all will be fine and I had faith.He sent me his herbal medicines through Courier service and I was instructed on how to drink it for three weeks to cure,I followed the instructions given to me and Today am a happy woman again. He cures all kinds of diseases.